The National Communications Authority (NCA) has granted additional temporary spectrum at no cost to MTN and Vodafone to improve their service to customers. The extra 5-Megahertz (MHz) spectrum was made available to the network operators in April 2020 at their request, to ease congestion following a surge in the usage of communication services as a
Telecom giant, MTN Ghana has presented 100 scholarships to the 3rd batch of its MTN Bright Scholarship beneficiaries at the MTN House in Accra. The beneficiaries are students of 21 public universities in Ghana, across the 16 regions in the country. The MTN Ghana Foundation over the past 3 years has awarded 300 scholarships to
Mobile telecommunications operator, MTN Ghana has indicated that it plans to roll out its Artificial Intelligence (AI) system to check Mobile Money (MoMo) fraud from the first quarter of 2020. This is part of additional measures being implemented by the telecoms operator to deal with this practice, which some say could threaten the subscriber confidence
MTN Ghana says it is sustaining investments in infrastructure and strategizing to become a “full digital operator” by 2023. MTN Ghana Chief Executive Officer, Mr Selorm Adadevoh, said the Company was leveraging the strength of its “fintech” and some six pillars to “deliver a bold new digital world to customers.” The CEO, who said this
Customers interact with businesses on daily basis and how you handle them is crucial to your business’ success, handle them well, and customers will return again and again, thereby profits. Handle them poorly, and customers will bolt to a competitor, reducing revenues. There is no doubt that the role of customers in business determines the
MTN Ghana recently launched its 4G+ service to provide faster data speeds with widest coverage for its customers. The 4G+ service runs on 4G LTE Advanced technology using the combination of the 800MHz and 2600MHz for carrier aggregation which is an enhancement on the 4G LTE experience. This provides more capacity and enhanced data speed
