Spectranet to Enhance Customer Experience

Posted by - December 9, 2019

Spectranet 4G LTE has launched an innovative product called the Car-Fi, targeted at premium internet customers and designed to enable internet services/broadband on the go. The Spectranet Car-Fi is the first of its kind since the commencement of internet service offering. Spectranet Car-Fi is a thumb-sized, integrated 4G mobile wireless router that takes power from

Jemima Kotei Walsh Journeys the Distinct Customer Service Experience at MTN Ghana

Posted by - December 5, 2019

Customers interact with businesses on daily basis and how you handle them is crucial to your business’ success, handle them well, and customers will return again and again, thereby profits. Handle them poorly, and customers will bolt to a competitor, reducing revenues. There is no doubt that the role of customers in business determines the

9mobile Promises Enhanced Customer Experience

Posted by - December 5, 2019

Telecom company, 9mobile, has introduced exciting new data plans and revamped its existing ones to enable customers on the network enjoy more value for their money. The initiative is to enable 9mobile customers have more data to stay online and enjoy superior browsing and streaming experience, as quality data just got more affordable. 9mobile is

NCC Lauds Airtel Nigeria on Customer Experience

Posted by - July 22, 2019

The Executive Vice Chairman of the Nigerian Communications Commission (NCC), Prof. Umar Danbatta, has commended Airtel Nigeria for rolling out an innovative customer service programme to engage and obtain feedback from consumers. Speaking during the Airtel Customer Forum in Abuja recently, the EVC who was represented by the Director, Policy and Competition at NCC, Mohammed

MTN Ghana launches data experience for customers with 4G+ service

Posted by - March 18, 2019

MTN Ghana recently launched its 4G+ service to provide faster data speeds with widest coverage for its customers. The 4G+ service runs on 4G LTE Advanced technology using the combination of the 800MHz and 2600MHz for carrier aggregation which is an enhancement on the 4G LTE experience. This provides more capacity and enhanced data speed