Communication service providers need to transform their IT systems, as well as their approach to customer experience, to meet the growing need of customers in Africa, writes George Fraser, VP: Customer Business Executive – Africa at Amdocs The COVID-19 pandemic is accelerating the move to digital, as large proportions of the population have continued to
HP Inc. has unveiled ‘HP Amplify,’ a global channel partner program that will drive dynamic partner growth and deliver consistent end customer experiences. According to the technology company, the new offering which was said to have been built on a single, integrated structure, provides the insights, capabilities and collaboration tools needed to drive growth as
DHL Express has announced the launch of an innovative mobile platform that will allow its customers in Sub Saharan Africa to track and coordinate the delivery of their shipments with greater ease and convenience. This is according to Hennie Heymans, CEO of DHL Express Sub Saharan Africa, who says that the DHL Express Mobile app
