 France Telecom, the owner of mobile network operator
Orange, launched a strategy to "conquer" the Middle East and Africa
on Monday, aiming to double sales in emerging markets. It also announced plans for a recruitment drive and an
overhaul of working life after a crisis last year sparked by several suicides,
in what it called a "new social contract" for its employees in
France. "There is gigantic potential for growth in value in
these countries" in the Middle East and Africa, chief executive Stephane
Richard told a news conference as he presented the company's five-year
strategy.
"If we manage, about five percent of humanity will
be an Orange customer in 2015," he added.
The company said it aims to boost its customer base from
192 million to 300 million across all its markets by 2015 and to recruit 10,000
new employees by 2012. It currently employs 181,000, of which 100,000 are in
France.
The formerly state-owned company best known for the
mobile brand Orange said it aims to expand in these regions by acquiring
network licences and stakes in existing operators.
"Sales are expected to double over the next five
years in emerging markets" and reach seven billion euros (8.8 billion
dollars) in three to five years.
The recruitment drive aims in part "to address the
challenge posed by the rising average age of employees in France," the
company said in a statement.
Concerns over the suicides made headlines which sparked a
debate about stress in the French workplace. The crisis raised pressure on
former boss Didier Lombard who made way for Richard this year.
"The group is committed to offering its employees a
beneficial working environment thanks to a new vision of human resources, a new
management style and shared values," it said.
"The conquest of networks means increasing coverage
and bandwidth for both fixed and mobile networks, in both mature and emerging
countries."
It plans to deploy a new fibre-optic telecom network in
France, and in Africa launch a programme of solar-powered mobile telephone
masts as well as systems for payments and money transfers via mobile phone.
In 2009, France Telecom reported turnover of 45.9 billion
euros (57.5 billion dollars).
Dow Jones Newswires quoted Richard as saying on Monday that
the company had performed in line with forecasts in the first half of 2010 and
was showing resilience despite weak growth in the economy.
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