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NCC, SERVICOM Build Capacity for Improved Service Delivery

The Nigerian Communications Commission, NCC and the National Office of SERVICE COMPACT (SERVICOM), recently met in Mararaba, Nasarawa State at a capacity building workshop organised by SERVICOM National Office in partnership with Royal Field Consult, for NCC SERVICOM Unit & SERVICOM Networking Committee.

SERVICOM, an acronym for SERVICE COMPACT, was launched in March 2004 by former President Olusegun Obasanjo as a programme of rededication and re-commitment of all public servants to the provision of “basic services to which each citizen is entitled, timely, fairly, honestly, effectively, and transparently”.

All Ministries Departments and Agencies (MDAs) of Federal Government are expected to set up a SERVICOM Nodal Office to oversee the implementation of the Compact. The NCC Nodal Office has received several commendations from the SERVICOM National Office since it was established about a decade ago.

In many instances, the SERVICOM National Office had referred other MDAs planning to set up nodal offices to NCC for benchmarking.

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