Vodafone has hinted that it is close to introducing 4G service in the country to offer high speed calls and internet services to its growing customers.
Speaking at the launch of ‘Vodafone SuperNet,’ a new product that offers comfort, resilience and reliability to support communication, Chief Executive Officer of Vodafone Ghana, Yolanda Cuba, said the launch of ‘Vodafone SuperNet’ is a step closer to reaching 4G.
“This is our first step towards that [introducing 4G] because we say to our customers that we want to give them the fastest speed, most convenient connection, the best of all worlds, whether it is fixed or through fibre or mobile network or any other kind of delivery mechanism.
For us it is important that we actually start trending towards a 4G conversation. Vodafone is the world’s largest 4G network. For us not to be part of that journey is something we actually have to work on and we are working on it,” she said.
She explained that Vodafone intends to touch the life of every Ghanaian everywhere – irrespective of whether or not they are on the network – with some digitalization solutions.
“We lay claim to the forefront of the digitalization revolution in Ghana – driving digital inclusion in various shapes and forms that deliver value to our customers. It is this passion and drive that finds great expression in the Vodafone SuperNet proposition,” she added.
Ms. Cuba noted that Vodafone has invested over US$1.7billion in the entire network infrastructure and operations to enhance the services provided to customers.
“Two years ago, we shared with you our successes as the best in voice clarity and 3G+internet speed through our Network Campaign. Last year, we again made the boldest claim yet that we are giving Ghanaians a Money Back Guarantee to test our network and have their monies refunded if they are dissatisfied.
So, if today, we have become a SuperNet, it is clear that our investments over the period and commitment are beginning to yield great dividend and we would not rest on our laurels going forward. SuperNet is a story about our journey in Ghana over the past eight years; our role in shaping the economy, customer experience, innovation, CSR amongst others,” she added.
Agnes Essah, Marketing Director at Vodafone added that SuperNet is the company’s way of sharing the advances it has made in opening up a world of limitless possibilities for customers across this country.
“It represents our commitment as a company to give our customers the power and access to do anything they want to do on our reliable network across all touch points – whether in the home, the office or on the go,” she noted.
She added that today Vodafone stands as the second telco in Ghana with over 7million customers, a market share of 22percent, with greater prospects for future growth.